You will receive an e-mail shipment confirmation the day your order ships.
Customer satisfaction is important to us. We are proud to warrant our products against defects in material and workmanship for a period of one year from the date of purchase. In addition, we offer a Lifetime Warranty on our Pre Inked and Xstamper products. If for any reason we make an error on you order or the product does not function according to it’s specifications, we will replace it free of charge.
We cannot honor warranty claims for any defects or damage caused by re-inking our stamps with the incorrect ink or with ink purchased from another company or if using our stamps on chemically treated paper.
Also, we cannot be held responsible for any mistake a customer makes when entering an order and we will not replace these orders at no charge.
In addition, we manufacture a custom product which cannot be returned or exchanged if the customer simply doesn’t like the product. Stock items will be accepted for a return only with prior authorization from RubberStamps.com. A 25% restocking fee may apply. How do I reverse the ink pad on ExcelMark Self Inking Stamps?
Follow these steps to reverse your ExcelMark two-sided ink pad:
1. Push stamp down and press the red buttons to lock the stamp in place.
2. With the back of the stamp facing you, push the ink pad out.
3. Grasp the pad by the edges, turn it over and re-insert.